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Troubleshooting
Problems and Possible Solutions 8 - 11
8
The Wireless LAN/Bluetooth modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in “Wireless LAN Module” on page 7 - 19 and/or
“Bluetooth & WLAN Combo Module” on page 7 - 51).
A file cannot be copied to/from a
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
I cannot obtain high speed Bluetooth data
transfer.
To obtain high speed Bluetooth data transfer take into account the following:
To achieve high speed transfer speeds, both devices must support high
speed data transfer (i.e both the computer and the Bluetooth compati-
ble device you are connecting to).
Check your Bluetooth compatible device’s documentation to confirm it
supports high speed data transfer, and for configuration information.
The fingerprint reader has problems
scanning fingers.
When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger. Make sure your fingers are clean and dry when
attempting to scan them across the sensor for detection.
Problem Possible Cause - Solution
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