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AR-BC320 TROUBLESHOOTING 11 - 1

[11] TROUBLESHOOTING

1. Outline

In case of a trouble in the machine, or when a consumable part

has nearly reached or already reach the lifetime, the machine

detects it, analyze it, and displays it on the display section and

notifies the user and the serviceman by a voice message.

The user and the serviceman are bale to perform the proper coun-

termeasures according to a voice message. In case of a trouble,

the machine is stopped to restrict damage to a minimum in addi-

tion to a voice message.

2. Functions and purposes

1) Assures safety. (The machine is stopped when a trouble is

detected.)

2) Restricts damage to a minimum. (The machine is stopped

when a trouble is detected.)

3) By displaying the trouble content, the trouble position can be

identified immediately and accurately. (An accurate repair

work can be performed, improving the repair efficiency.)

4) By providing a preparatory warning when the lifetime of a con-

sumable part is nearly reached, arrangement of the consum-

able part can be made in advance. (Stopping the machine by

exhaustion of a consumable part is avoidable.)

3. Kinds of self diagnostic messages

The self diagnostic messages are classified as follows:

4. Self diagnostic operation

A. Self diagnostic operation and work flow

The machine always monitors its own status.

When the machine detects a trouble, it stops operations and dis-

plays a trouble message.

A warning message is provided mainly when a consumable part is

nearly or completely exhausted.

When a warning message is provided, the machine may be

stopped or may not be stopped depending on the message.

The trouble and warning messages are indicated with the LCD

and lamps.

Some trouble messages may be automatically cleared after

removing the trouble, and some must be cleared with the simula-

tion.

Some warning messages of consumable parts are automatically

cleared when the trouble is repaired. Some other warning mes-

sages must be cleared by a simulation.

Class 1 User Troubles and warning messages (paper

jam, consumable part life expiration, etc.)

which can be processed by the user

Service Troubles and warning messages (motor

trouble, maintenance, etc.) which can be

processed only by a serviceman

Other —

Class 2 Warning Warning messages (consumable part life

expiration, etc.) for the user, which are not

directly related to any machine trouble.

Trouble Related to a machine trouble. The

machine is stopped.

Other —

Troubleshoot the cause.

YES

Detects/analyzes

the content.

Trouble/Warning

Warning

Trouble

The machine is stopped.

The content is displayed.

Trouble/Warning

Warning

A consumable

part has reached

its lifetime.

Trouble

Replace or supply

the consumable part.

Cancel the self-

diagnostic message with

the diagnostics

(test commands).

Reset

Standby state

Monitors the machine

conditions.

Repair

SHARP TROUBLE & ERROR CODES - AR-BC320

1 2 3 4 5 6 ... 25 26

[11] TROUBLESHOOTING 1
6. Details 3

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Strany 1 - [11] TROUBLESHOOTING

AR-BC320 TROUBLESHOOTING 11 - 1[11] TROUBLESHOOTING1. OutlineIn case of a trouble in the machine, or when a consumable parthas nearly r

Strany 2

AR-BC320 TROUBLESHOOTING 11 - 10Main codeSub codeTitleFinisher punch power disconnection troubleF1 40 Display Lamp/MessagePhenomenon Detail The powe

Strany 3 - 6. Details

AR-BC320 TROUBLESHOOTING 11 - 11Main codeSub codeTitleAutomatic adjustment trouble of the paper sensor in the sorter binF1 91 Display Lamp/MessagePh

Strany 4

AR-BC320 TROUBLESHOOTING 11 - 12Main codeSub codeTitleToner empty sensor abnormality (Magenta)F2 42 Display Lamp/MessagePhenomenon Detail Toner empt

Strany 5

AR-BC320 TROUBLESHOOTING 11 - 13F2 45 Case 1 Cause When "Error" occurs in SIM 44-2:1. Dirt/defect of the image density sensor2. Disconnect

Strany 6

AR-BC320 TROUBLESHOOTING 11 - 14Main codeSub codeTitleDeveloping unit CRUM trouble (Cyan)F2 75 Display Lamp/MessagePhenomenon Detail CRUM read/write

Strany 7

AR-BC320 TROUBLESHOOTING 11 - 15Main codeSub codeTitleHalf-tone process control 1st batch trouble (Cyan)F2 81 Display Lamp/MessagePhenomenon Detail

Strany 8

AR-BC320 TROUBLESHOOTING 11 - 16Main codeSub codeTitleHalf-tone process control 2nd batch trouble (Cyan)F2 85 Display Lamp/MessagePhenomenon Detail

Strany 9

AR-BC320 TROUBLESHOOTING 11 - 17F2 90 Case 2 Cause When SIM 44-2 gain adjustment is completed: Insufficient cleaning of the transfer belt, calibrati

Strany 10

AR-BC320 TROUBLESHOOTING 11 - 18Main codeSub codeTitleImproper combination of the TEL/LIU PWB and the FAX soft switch.F6 21 Display Lamp/MessagePhen

Strany 11

AR-BC320 TROUBLESHOOTING 11 - 19Main codeSub codeTitleThermistor open (HL1)H2 00 Display Lamp/MessagePhenomenon Detail Thermistor openSection Fusing

Strany 12

AR-BC320 TROUBLESHOOTING 11 - 25. ListMain codeSub codeContentA0 00 PCU PWB errorC2 10 Image density sensor error/Transfer charger error (Black)E7 0

Strany 13

AR-BC320 TROUBLESHOOTING 11 - 20H4 00 Case 2 Cause The heater lamp keeps ON with SIM 5-2. Heater lamp trouble, thermostat trouble, interlock switch

Strany 14

AR-BC320 TROUBLESHOOTING 11 - 21Main codeSub codeTitlePaper feed motor lock troubleL4 02 Display Lamp/MessagePhenomenon Detail In warm-up, or in can

Strany 15

AR-BC320 TROUBLESHOOTING 11 - 22Main codeSub codeTitleShift motor troubleL4 11 Display Lamp/MessagePhenomenon Detail When initializing the shift mot

Strany 16

AR-BC320 TROUBLESHOOTING 11 - 23Main codeSub codeTitleRTC read troubleU1 02 Display Lamp/MessagePhenomenon Detail Abnormal value is read from the RT

Strany 17

AR-BC320 TROUBLESHOOTING 11 - 24Main codeSub codeTitleEEPROM read/write error (SCN)U2 80 Display Lamp/MessagePhenomenon Detail EEPROM version errorE

Strany 18

AR-BC320 TROUBLESHOOTING 11 - 25Main codeSub codeTitleADU alignment plate operation abnormalityU4 02 Display Lamp/MessagePhenomenon Detail The align

Strany 19

AR-BC320 TROUBLESHOOTING 11 - 26Main codeSub codeTitleDesk communication troubleU6 00 Display Lamp/MessagePhenomenon Detail Desk communication error

Strany 20

AR-BC320 TROUBLESHOOTING 11 - 36. DetailsU2 00 EEPROM read/write error (ICU detection)11 EEPROM check sum error (ICU detection)30 Production No. dat

Strany 21

AR-BC320 TROUBLESHOOTING 11 - 4Main codeSub codeTitleShading trouble (Black correction)E7 10 Display Lamp/MessagePhenomenon Detail CCD black reading

Strany 22

AR-BC320 TROUBLESHOOTING 11 - 5Main codeSub codeTitleLED controller output trouble (Black)E7 24 Display Lamp/MessagePhenomenon Detail When printing,

Strany 23

AR-BC320 TROUBLESHOOTING 11 - 6Main codeSub codeTitleColor correction data write errorE7 40 Display Lamp/MessagePhenomenon Detail Data write error t

Strany 24

AR-BC320 TROUBLESHOOTING 11 - 7Main codeSub codeTitleFinisher transport motor trouble (Finisher detection)F1 02 Display Lamp/MessagePhenomenon Detai

Strany 25

AR-BC320 TROUBLESHOOTING 11 - 8Main codeSub codeTitleFinisher front alignment motor trouble (Finisher detection)F1 19 Display Lamp/MessagePhenomenon

Strany 26

AR-BC320 TROUBLESHOOTING 11 - 9Main codeSub codeTitleFinisher punch motor troubleF1 34 Display Lamp/MessagePhenomenon Detail Punch motor operation t

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