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AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 1

[10] SELF DIAG MESSAGE AND TROUBLESHOOTING

1. Outline

When a trouble occurs in the machine or when the life of a con-

sumable part is nearly expired or when the life is expired, the

machine detects and displays it on the display section or notifies to

the user or the serviceman by voice messages.

This allows the user and the serviceman to take the suitable

action. In case of a trouble, this feature notifies the occurrence of a

trouble and stops the machine to minimize the damage.

2. Function and purpose

1) Securing safety. (The machine is stopped on detection of a

trouble.)

2) The damage to the machine is minimized. (The machine is

stopped on detection of a trouble.)

3) By displaying the trouble content, the trouble position can be

quickly identified. (This allows to perform an accurate repair,

improving the repair efficiency.)

4) Preliminary warning of running out of consumable parts allows

to arrange for new parts in advance of running out. (This

avoids stopping of the machine due to running out the a con-

sumable part.)

3. Self diag message kinds

The self diag messages are classified as shown in the table below.

4. Self diag operation

A. Self diag operation and related work flow

The machine always nonitors its own state.

When the machine recognizes a trouble, it stops the operation and

displays the trouble message.

A warning message is displayed when a consumable part life is

nearly expired or is expired.

When a warning message is displayed, the machine may be or

may not be stopped.

The trouble messages and the warning messages are displayed

by the LCD.

Some trouble messages are automatically cleared when the trou-

ble is repaired. Some other troubles must be cleared by a simula-

tion.

Some warning messages of consumable parts are automatically

cleared when the trouble is repaired. Some other warning mes-

sages must be cleared by a simulation.

Class 1 User Warning of troubles which can be

recovered by the user. (Paper jam,

consumable part life expiration, etc.)

Serviceman Warning of troubles which can be

recovered only by a serviceman.

(Motor trouble, maintenance, etc.)

Other —

Class 2 Warning Warning to the user, not a machine

trouble (Preliminary warning of life

expiration of a consumable part, etc.)

Trouble Warning of a machine trouble. 'The

machine is stopped.

Other —

The contents are detected

and analyzed.

Trouble/Warning

The machine conditions

are monitored.

Operation stop

The content is displayed.

Trouble/Warning

The cause of trouble

is investigated.

Repair

The self diag message

is cleared by a diag

(test command).

Recovery

Standby

Warning

Trouble

Warning

Trouble

Is the life

of a consumable

part expired ?

Replace or supply

the consumable part.

YES

SHARP TROUBLE & ERROR CODES

AR-C330

1 2 3 4 5 6 ... 65 66

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Strany 1 - 4. Self diag operation

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 1[10] SELF DIAG MESSAGE AND TROUBLESHOOTING1. OutlineWhen a trouble occurs in the machine or whe

Strany 2

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 10Main codeSub codeTitleToner concentration reference control level setup trouble (Overtoner)EE EL

Strany 3

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 11Main codeSub codeTitleShading trouble (Black correction)E7 10 Phenomena Display LampMessageDetai

Strany 4

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 12Main codeSub codeTitleLaser beam sensor trouble (BLACK)E7 20 Phenomena Display LampMessageDetail

Strany 5

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 13Main codeSub codeTitleLaser beam sensor trouble (MAGENTA)E7 22 Phenomena Display LampMessageDeta

Strany 6 - 6. Details

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 14Main codeSub codeTitleLaser beam detection trouble (BLACK)E7 24 Phenomena Display LampMessageDet

Strany 7

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 15Main codeSub codeTitleLaser beam detection trouble (MAGENTA)E7 26 Phenomena Display LampMessageD

Strany 8

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 16Main codeSub codeTitleICU PWB FLASH ROM troubleE7 30 Phenomena Display LampMessageDetail After t

Strany 9

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 17E8 0 Case 2 Trouble position/causePCU MAIN PWB troubleRemedy (Check)(Repair) Replace the PCU MAI

Strany 10

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 18F1 0 Case 2 Trouble position/causeFinisher control PWB errorRemedy (Check)(Repair) Replace the f

Strany 11

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 19F1 10 Case 2 Trouble position/causeStaple unit mechanism section troubleRemedy (Check) Check the

Strany 12

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 25. ListMain codeSub codeTitle (Content) SectionOperation modeRemedy NOTEA0 0 ROM trouble (PCU MAI

Strany 13

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 20F1 15 Case 2 Trouble position/causeTray lift motor trouble / Tray upper limit sensor trouble / T

Strany 14

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 21F1 20 Case 2 Trouble position/causeAlignment motor trouble / Alignment plate home position senso

Strany 15

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 22Main codeSub codeTitleSorter transport motor trouble (Sorter side detection)F1 81 Phenomena Disp

Strany 16

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 23Main codeSub codeTitleSorter staple unit oscillation motor trouble (Sorter side detection)F1 87

Strany 17

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 24Main codeSub codeTitleBin paper sensor auto adjustment trouble (Sorter side detection)F1 91 Phen

Strany 18

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 25Main codeSub codeTitleToner concentration sensor trouble (CYAN)F2 41 Phenomena Display LampMessa

Strany 19

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 26Main codeSub codeTitleToner concentration sensor trouble (YELLOW)F2 43 Phenomena Display LampMes

Strany 20

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 27Main codeSub codeTitleImage density sensor trouble (COLOR) (Calibration plate reflection abnorma

Strany 21

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 28F2 50 Case 4 Trouble position/causeOPC drum surface dirt, scratch / A different type of OPC drum

Strany 22

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 29F2 52 Case 2 Trouble position/causeBad connection of the signal line of PCU MAIN PWB / process c

Strany 23

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 3F1 70 PCU PWB - sorter control PWB communication trouble (PCU detection)Sorter / PCU MAIN PWBWarm

Strany 24

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 30Main codeSub codeTitleDrum marking sensor gain adjustment error (BLACK)F2 54 Phenomena Display L

Strany 25

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 31F2 55 Case 2 Trouble position/causeBad connection of the signal line between PCU MAIN PWB / Proc

Strany 26

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 32F2 56 Case 4 Trouble position/causeOPC drum surface dirt, scratch / A different type of OPC drum

Strany 27

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 33F2 58 Case 1 Trouble position/causeBad connection between the image density sensor and the PCU S

Strany 28

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 34F2 80 Case 2 Trouble position/causeTransfer belt trouble (dirt, scratch)Remedy (Check) Toner dis

Strany 29

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 35Main codeSub codeTitleHalf tone correction (1st patch) trouble (CYAN)F2 81 Phenomena Display Lam

Strany 30

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 36F2 81 Case 8 Trouble position/causeScanner (writing) unit trouble (Scanner (writing) motor troub

Strany 31

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 37F2 82 Case 7 Trouble position/causeTransfer troubleRemedy (Check) Transfer roller check / High v

Strany 32

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 38F2 83 Case 6 Trouble position/causeDeveloping bias output troubleRemedy (Check) Developing bias

Strany 33

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 39F2 84 Case 5 Trouble position/causeMain charger output troubleRemedy (Check) Main charger contac

Strany 34

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 4F2 80 Half tone correction (1st patch) trouble (BLACK)Image process Image density correction Powe

Strany 35

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 40F2 85 Case 4 Trouble position/causePCU MAIN PWB troubleRemedy (Check)(Repair) Replace the PCU MA

Strany 36

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 41F2 86 Case 2 Trouble position/causeTransfer belt trouble (dirt, scratch)Remedy (Check) Toner dis

Strany 37

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 42F2 87 Case 1 Trouble position/causeImage density sensor troubleRemedy (Check) Check the image de

Strany 38

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 43F2 87 Case 8 Trouble position/causeScanner (writing) unit trouble (Scanner (writing) motor troub

Strany 39

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 44F2 90 Case 7 Trouble position/causeTransfer troubleRemedy (Check) Transfer roller check / High v

Strany 40

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 45F3 22 Case 3 Trouble position/causeBad connection between the PCU MAIN PWB and the lift unit.Rem

Strany 41

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 46F3 42 Case 3 Trouble position/causeBad connection between the PCU MAIN PWB and the lift unit.Rem

Strany 42

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 47H2 0 Case 2 Trouble position/causePCU SUB PWB troubleRemedy (Check) Check the PCU SUB PWB fusing

Strany 43

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 48H2 3 Case 1 Trouble position/causeFusing main temperature sensor (lower) (Thermistor) output lin

Strany 44

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 49Main codeSub codeTitleFusing section high temperature trouble (THS3)H3 2 Phenomena Display LampM

Strany 45

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 5L4 3 Fusing motor trouble Fusing Warm-up / Copy/ PrintPower Source-ON4Developing motor trouble (B

Strany 46

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 50H4 0 Case 4 Trouble position/causeAC main power PWB trouble Remedy (Check) Check the operation o

Strany 47

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 51Main codeSub codeTitlePaper jam in the fusing/paper exit sectionH5 1 Phenomena Display LampMessa

Strany 48

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 52H7 0 Case 2 Trouble position/causePCU SUB PWB troubleRemedy (Check) Check the PCU SUB PWB HLV si

Strany 49

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 53L3 0 Case 3 Trouble position/causeScanner mechanism section troubleRemedy (Check) Check the scan

Strany 50

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 54Main codeSub codeTitleDeveloping motor trouble (COLOR)L4 5 Phenomena Display LampMessageDetail T

Strany 51

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 55Main codeSub codeTitleDC power cooling fan troubleL4 32 Phenomena Display LampMessageDetail Samp

Strany 52

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 56Main codeSub codeTitleScanner (writing) motor lock detection (MAGENTA)L6 12 Phenomena Display La

Strany 53

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 57L8 1 Case 4 Trouble position/causeDC SUB power PWB troubleRemedy (Check) Check the power full wa

Strany 54

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 58U0 0 Case 1 Trouble position/causeBad connection of the signal line between the PCU MAIN PWB and

Strany 55

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 59U2 11 Case 1 Trouble position/causeEEPROM troubleRemedy (Check)(Repair) Replace the EEPROM. / SI

Strany 56

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 66. DetailsU6 9 Large capacity tray (LCC) lift motor troubleLarge capacity trayPaper feed SIM 1520

Strany 57

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 60U2 22 Case 2 Trouble position/causeICU MAIN PWB troubleRemedy (Check)(Repair) ICUMAIN PWB replac

Strany 58

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 61U4 2 Case 1 Trouble position/causeAlignment home position sensor (DPHPS) troubleRemedy (Check) C

Strany 59

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 62Main codeSub codeTitlePCU MAIN PWB - RADF communication troubleU5 0 Phenomena Display LampMessag

Strany 60

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 63U5 3 Case 2 Trouble position/causeRADF control PWB troubleRemedy (Check)(Repair) RADF control PW

Strany 61

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 64U6 20 Case 2 Trouble position/causePCU MAIN PWB troubleRemedy (Check)(Repair) Replace the PCU MA

Strany 62

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 65Main codeSub codeTitleRIC communication troubleU7 0 Phenomena Display LampMessageDetail Communic

Strany 63

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 66Main codeSub codeTitleCPT board RAM troubleUC 4 Phenomena Display LampMessageDetail CPT PWB RAM

Strany 64

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 7C1 10 Case 2 Trouble position/causeImage density sensor troubleRemedy (Check) Image density senso

Strany 65

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 8C1 11 Case 3 Trouble position/causeTransfer belt trouble (dirt, scratches)Remedy (Check) Toner di

Strany 66

AR-C330 SELF DIAG MESSAGE AND TROUBLESHOOTING 10 - 9C1 12 Case 4 Trouble position/causePCU MAIN PWB troubleRemedy (Check)(Repair) PCU MAIN PWB replac

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