
4/5
PRINTER MODE JOB LOG CODE LIST
CODE Cause Item Remed
SMON Message
414
* When receiving the data other than the
emulation that the printer supports
* When there’s a tag that TIFF data is
unsu
orted
Print Data Type * Please check if the print data is supported.
The requested job was canceled due to the following
reason:
(Data format is not supported)
415 Reserved Reserved
416
* Paper size and paper type which cannot be
passed to the output tray is selected.
* Paper size and paper type which cannot be
assed is selected on the o
tion connected.
Paper Size/Paper
Type/Output/
Finisher
* Please select the paper size and paper type which
can be passed to the output tray/finisher.
The requested job was canceled due to the following
reason:
(Selected paper cannot be used)
417 Reserved Reserved
418 Reserved Reserved
419 Reserved Reserved
41A Reserved Reserved
41B Reserved Reserved
41C Reserved Reserved
41D Reserved Reserved
41E Reserved Reserved
41F Reserved Reserved
420
Output Tray is disabled or no tray which can
be outputted is available due to the failure.
Output
* Please ask the Administrator. If it’s not the failure,
ask the Administrator to cancel “Disabling of Output
Tray” and “Disabling of Finisher” from “Disabling of
Devices”.
* Check the deliver
section, and then repair it.
The requested job was canceled due to the following
reason:
(Output tray: Prohibitedor failure) Please ask your
administrator.
421
Retention of Sharing Mode is disabled for
User Authority.
DSK, Retention
* Change the setting to any of “No Retention”, “Quick
File Print”, “Sample Print” (with password), “Hold
Only” (with password) or “Hold After Print” (with
password).
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Sharing Mode)
422
Retention of Confidential Mode is not
approved for User Authority.
DSK, Retention
* Change the setting to either “No Retention” or
“Quick File Print.
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator.
The requested job was canceled due to the following
reason:
(Disabling of Confidential Mode)
423
Retention of Sharing Mode and Confidential
Mode is not approved for User Authority.
DSK, Retention
* Change the setting to either “No Retention” or
“Quick File Print.
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator.
The requested job was canceled due to the following
reason:
(Disabling of Storing to the selected folder)
424
“Retention Settings” (all of Quick File,
Sharing, Confidential) is not approved for
User Authority.
DSK, Retention
* Change the setting to "No Retention".
* Ask the Administrator to change “Disabling of
Document Filing” from “System Settings”->
“Enable/Disable Settings”
The requested job was canceled due to the following
reason:
(Disabling of Document Filing)
425
“Disabling of Print Jobs Other Than Print
Hold Job” is selected for User Authority.
DSK, Retention
* Change the setting to either “Hold Only” (without
password) or “Hold Only” (with password)
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job)
426
“Disabling of Print Jobs Other Than Print
Hold Job” and “Disabling of Sharing Mode”
are selected for User Authority.
DSK, Retention
* Change the setting to “Hold Only” (with password).
*Change the setting of “Disabling of Document Filing”
of “System Settings” by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job and
Disabling of Sharing Mode)
427
“Disabling of Print Jobs Other Than Hold
Job” and “Disabling of Confidential Mode”
are selected for User Authority.
DSK, Retention
* Change the setting to “Hold Only” (without
password).
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
b
the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job and
Disabling of Confidential Mode)
428
“Disabling of Print Jobs Other Than Hold
Job” and “Disabling of Storing to the
selected folder” are selected for User
Authorit
.
DSK, Retention
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job and
Disabling of Storing to the selected folder)
429
“Disabling of Print Jobs Other Than Hold
Job” is selected and “Retention Settings” (all
of Quick File, Sharing, Confidential) is not
approved for User Authorit
.
DSK, Retention
*From “System Settings”-> “Disable Settings”,
change the setting of “Disabling of Document Filing”
by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job and
Disabling of Document Filing)
42A
“Disabling of Print Jobs Other Than Hold
Job” and “Disabling of Quick File Mode” are
selected for User Authority.
DSK, Retention
* Change the setting to either “Hold Only” (without
password) or “Hold Only” (with password)
*Change the setting of “Disabling of Document Filing”
of “System Settings” by the Administrator
The requested job was canceled due to the following
reason:
(Disabling of Print Jobs Other Than Hold Job and
Disabling of QuickFile Mode)
42B
Print-Hold is disabled. DSK, Retention
* Change the setting to No Retention.
* Ask the Administrator to change the “Document
Output Options” from “System Settings” -> “Print Hold
Settin
”.
The requested job was canceled due to the following
reason:
(Retention printing:Prohibited)
42C Reserved Reserved
42D Reserved Reserved
42E
* Tandem Print is selected during Document
Service.
* Print for B/W Data is disabled on B/W
machine for User Authority.
*Document
Service
*User
Authentication
* Tandem function cannot be used during Document
Service.
* Cancel the setting of User Authority(disabling of
B/W) by the Administrator.
The requested job was canceled due to the following
reason:
(Disabling of printing)
42F
User authentication error
Acount Control/
User Authority
* Enter the appropriate username and password.
* Ask the Administrator to create the account.
The requested job was canceled due to the following
reason:
(Invalid user)
430 Reserved Reserved
431 Reserved Reserved
432 Reserved Reserved
433 Reserved Reserved
434 Reserved Reserved
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